Outsourcing Services

Within a significantly short period of time, we have been able to establish ourselves as a renowned name in the field of rendering reliable Retentions, Data Fulfillment and updation services, Back End Solutions, Soft & Hard Debt Collections, Customer Services, Physical and Tele verifications, Tele Calling Services, Sales and Marketing and Staff Leasing.

Data Fulfillment And Updation Services

We are engaged in rendering a wide range of Data Fulfillment and Updation Services. Utilizing the most advanced technologies, we are able to provide highly effective services to our clients. Our Data Fulfillment and Updation services have been widely appreciated in the industry for high accuracy, timeliness and cost effectiveness. These services are also appreciated for their following attributes:

  • Dedicated storage for data
  • Elaborate scope for customizations
  • Timeliness

Staff Leasing

Organization has gained rich experience and expertise in the domain; hence we are able to render reliable Staff Leasing services. For high effectiveness of our services, we carefully select only the most dedicated and skilled professionals who posse in-depth knowledge of the process. We conduct regular training sessions to enhance the skills and knowledge of our employees. Theses services are also praised for their following aspects:

  • Highly qualified professionals
  • Cost-effectiveness
  • Tailor made solutions

 

Back End Solutions

Our organization has been widely appreciated for its prowess in rendering a comprehensive range of Back End Solutions. We understand the current needs of the industry and provide ideal Back end Solutions which significantly contribute towards the overall productivity of our clients. Our solutions are aimed at providing an enhanced functionality and ease to the client. Our services can be elaborately customized as per the needs of the clients. Some other notable attributes of our Back End Solutions are:

  • Tailor-made solutions
  • High cost effectiveness
  • Dedicated support

 

Recruitment Process Outsourcing "Headers & Footers"

Headers & Footers is An another well-known recruitment solutions division of M.M. BPO SERVICES PVT. LTD. That excels in advising clients in all aspects and vertical of recruitment, training & consulting. With an out of box approach, we render a common platform to both job seekers and recruiters, for displaying their needs and requirements. Our professional team will work with you to develop a competitive market search and help place the right talent in the right jobs. The complete spectrum of services offered by us has been highly appreciated by the clients all across the country. We have been successfully engaged in providing manpower to the various sectors of the market including Information & Technology, Call Centre/ BPO, Media & Advertising, Financial Services, Education, Telecom, etc. As a professionally managed organization, we provide comprehensive service offerings that include Jobs in India, Executive search. Executive selection, Temporary & Contract Staffing, Overseas Recruitment, Recruitment Process Outsourcing and Management Consulting. Besides, we incorporate highest level of dedication in our work and find a potential candidate for the client's organization that can further the growth of the company. Headers & Footers has formed a reputation of exceeding client's expectation and seamlessly collaborating across the nation by rendering innovative solutions that have resulted in building long-lasting relationships with them. So, as our slogan says, "Start here and reach anywhere". We cater different Verticals:

  • FMCG
  • MANUFACTURING
  • INFORMATION TECHNOLOGY REAL ESTATE
  • EDUCATION STRAINING
  • BPO'S&KPO'S
  • BANKING & FINANCIAL SERVICES

 

First Party Collections

The activities covered under the first party collections segment start from managing courtesy calls through to trie process of pre charge off negotiations. Our highly skilled employees have in depth understanding of programs specific to compliance, technology training and quality As a result, we deliver optimal recovery programs to its clients

Skip Tracing

Colloquial process of locating a person's whereabouts for there respective number of purposes of contacting Non Contactable cases Evade collection of highly qualified and skilled skip tracers to enable time consuming methodologies of tracing the c ases

Third Party Collections

In the third party recoveries segment we manage the skip tracing and post charge off recoveries activity We have already proven our proficiency to our esteem clients in banking and telecom sectorfor constant time.

Back Office Services

Our back office services offer full-service document solutions to clients in healthcare, legal services. financial services, professional and corporate communities. Well-suited to serving large health systems, financial companies, law firms/ corporate legal departments, investment banks and other document-intensive organizations.

Business Process Outsourcing Services

Our BUSINESS PROCESS OUTSOURCING services:-

  • Database & order management
  • Electronic Document/ Data management Services
  • Tele & physical verification
  • Application processing and management
  • Billing & Invoicing
  • Payment processing
  • Reconciliation

And many more tai lor made services as per client requirements....

Bpo Training Program "Inspire"

Inspire is the newly introduces division of M M BPO headed by HR & QUALITY TEAM OF MM BPO SERVICES PVT. LTD Inspire aims not only to discover and enhance existing skills of our existing employees, as well as provides training solutions for a wide variety of domestic and international industry verticals of BPCs. To ensure a continuous supply of able and professional cancidates. M M Inspire course provides tailor-made courses via open programs with the opportunity of guaranteed placement after a trainee demonstrates abilities on par with industry standards.It includes following:-

  • Greetings
  • Introducing self
  • Introducing people
  • Identifying people, things
  • Classroom Questions
  • Asking for information
  • Giving information
  • Simple sentences
  • Simple questions
  • Numbers and counting
  • Talking about family
  • Talking about favorite thmg^
  • Talking about here and now
  • Describing people
  • Telling time
  • Talking about past actions
  • Talking about the future
  • Talking about life events
  • Talking about feelings/healtl]
  • Expressing likes and dislike
  • Simple shopping
  • Contractions
  • Short questions and answe
  • Closing a conversation
  • Expressing thanks
  • Situation At the Store
  • Describing a picture
  • Talking about occupations

 

Soft & Hard Debt Collections

We possess a high level of specialization in rendering a complete range of solutions for Soft & hard Debt Collections. We are backed by a sophisticated call center with dedicated CRM (Consumer Relationship Management) facility which enables us to provide highly effective services to our clients. With the support of our diligent professionals who are highly adept in soft and hard debt collection process, we are deemed as one of the most reliable service provider in this domain. These services are also lauded for their following features:

  • Highly economical
  • Unmatched reliability
  • Customized services

Tele Calling Services

As a client centric organization, we are engage in offering a wide array of Tele Calling Services. These services are rendered by highly adroit and skilled operators who have a high level of experience in this domain. Backed by a sophisticated infrastructure, we are able to provide quality Tele Calling services, conforming to the highest industry standards. Theses services are also praised for their following aspects:

  • High specificity.
  • Dedicated support.
  • Cost effectiveness.

Customer Services

Our clients can avail a premium range of Customer Services in Relationship Management from our organization. These services are rendered by a team of experienced professionals who are adept in the art of communication. We also conduct several surveys and market researches to further enhance the quality and efficiency of our Customer services. Some other salient features of this range of service are:

  • Efficient communication process.
  • High specificity.
  • Dedicated support.
  • Highly cost effectiveness.

Physical And Tele Verifications

We offer a comprehensive range of Physical and Tele Verification services. These services are rendered as per the specific requirements of our esteemed clients. With the help of technologically advanced equipment, we ensure that our verification services are inclusive of all the relevant details and information. Our Physical and Tele Verification services are appreciated for their following features:

  • High veracity.
  • Precise information.
  • Timeliness.

Customer Care & Retention

In increasingly competitive market, best practice organizations have demonstrated clear benefits of focusing on the customer as we are helping them to follow this path By providing the best handholding of their customer base. Retention is anotherfeather in our capfor our renowned clients we are taking care of.